Are you or a loved one living alone?

Our Monitored Personal Alert System will keep you safe and secure around your home, helping maintain your independence and giving your family peace of mind. No phone line or internet connection is required.

If you have received your SA Rebate Approval Letter Call us: 08 8261 0660

 Choose one of the following options:

Eligible Government Rebate Customers

Check
Government Rebate eligibility
 

Home Care Packages and Private Customers

Contact
us for
pricing

Choose from one of our two Monitored Personal Alert System solutions:

Active Watch GoAnywhere:

Our Monitored Personal Alert System will keep you safe and secure around your home and anywhere in Australia with 4G coverage, helping maintain your independence and giving your family peace of mind. No phone line or internet connection is required.

SmartLink MediGuardian MKII 4G:

The SmartLink Medi Guardian MKII 4G personal alarm has been designed to provide both users with the freedom and peace of mind in that, should they need assistance or help, it is available to them 24 hours a day with the simple press of a button. With a 300m perimeter coverage, the SmartLink Medi Guardian MKII 4G is designed mainly for home use.

If you have received your SA Rebate Approval Letter call us now

Medi Alarm Features

Number one Supplier For Personal Alarms in South Australia

 

How it Works

The Pendant / Watch

The SmartLink Guardian has a range of 300 metres and can be used all around your house, in the shower and even when you are in the garden. The ActiveWatch GoAnywhere can be used anywhere in Australia with Telstra 4G connectivity.


Press Button

In any emergency, simply press the button on your monitoring unit or on your  pendant or wrist watch.


Response Centre

You will be connected immediately to a government approved 24 hours Monitoring Emergency Response centre where one of the friendly well-trained operators will assess your emergency situations.


Help At Hand

We will automatically send an ambulance if requested or if we can’t verify your situation. Also, we will contact your family members or your nominated contacts of your situation.

 

Procedure to Claim Services

Applicant to fill in the Government application form.


Form to be taken to the doctor for clinical assessment and get the form signed by the doctor.


Form posted for approval


Once approved please contact us on below


We will make a booking, supply and install the medical alarm unit and also start monitoring 24/7 VIA control room at no cost.


Active Watch Installations
6500

Installations

Active Watch Falls We Addressed
12000

Emergency Situations Addressed

Active Watch Number of Calls Received
20000

Number of Calls Received

Active Watch Happy Customers
6500

Happy Customers

 

Customer Testimonials

  • Peter & Lydia Anderson, Kalyra Heights Village
    In the event of a medical emergency at home it is comforting to have a system at hand where help can be quickly summoned by the simple push of a button. The ActiveWatch Emergency System does just that and I am extremely glad we have it installed.
    Peter & Lydia Anderson, Kalyra Heights Village
  • Andrew C, Ottoway
    Mum's been on her own for more than 10 years now and with pre-existing health issues, as she's gotten older, both my sister and I have been concerned about her well-being living alone. The ActiveWatch Medical Alarm provides us that additional peace of mind that if something should go wrong and we are not able to get there quickly, help is immediately at hand.
    Andrew C, Ottoway
  • I live by myself and don’t like to worry my kids (they have such busy lives), so the ActiveWatch alert system is a great reassurance. If I have a fall or get sick I can just push the button and someone will help me straight away.
  • Jim Patrick, West Lakes
    We (my wife and I) both have pendants for our personal alert system. I’ve pushed the button on my pendant a few times when my wife has been feeling unwell. Each time I can speak with someone straight away. It’s brilliant. The last time I pushed the button the lovely emergency response monitoring lady organised an ambulance, and then called my son to let him know what was going on. My wife was looked after quickly, and my son came over and drove me to the hospital. I would highly recommend the service.
    Jim Patrick, West Lakes
  • Susan Grovner, Para Hills
    I bought a personal alert system for my mum just after my dad passed away. It’s been so great – she can press the button if she has any concerns and no matter what time of the day it is, she gets someone on the line to help her. She had a fall a few weeks ago and the monitoring centre sent an ambulance straight away. It certainly makes me feel more comfortable, knowing she’s got help any time of the day or night.
    Susan Grovner, Para Hills
08 8261 0660